Client Relationship Manager - The Specialist Program (Manado)

Join CIMB Niaga as a Client Relationship Manager in our prestigious Specialist Program based in Manado, Sulawesi Utara. This role offers a unique opportunity to build and nurture relationships with high-value clients, driving business growth and ensuring exceptional service. As part of our Specialist Program, you will work closely with a dedicated team of professionals to deliver top-notch financial solutions tailored to your clients' needs.

In this role, you will be responsible for managing and developing client relationships, ensuring their financial needs are met with the highest level of service. You will leverage your extensive knowledge of financial products and services to provide expert advice and guidance. Additionally, you will play a key role in identifying new business opportunities and driving revenue growth for the team.

📋 Tanggung Jawab Pekerjaan

• Manage and develop client relationships to ensure their financial needs are met with the highest level of service.
• Leverage extensive knowledge of financial products and services to provide expert advice and guidance to clients.
• Identify new business opportunities and drive revenue growth for the team.
• Utilize CRM software to track client interactions and manage client data.
• Collaborate with the sales and marketing teams to develop and implement client acquisition strategies.
• Monitor client satisfaction and provide regular feedback to improve service quality.
• Attend industry events and networking opportunities to stay up-to-date with market trends and build relationships with key stakeholders.
• Provide regular reports and presentations to the management team on client performance and business development activities.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Finance, or a related field.
• Minimum of 5 years of experience in client relationship management or a similar role in the financial services industry.
• Proven track record of building and maintaining strong client relationships.
• Strong knowledge of financial products and services offered by CIMB Niaga.
• Excellent communication and interpersonal skills.
• Proficiency in using CRM software such as Salesforce or Microsoft Dynamics.
• Ability to work independently and as part of a team.
• Strong analytical and problem-solving skills.

🛠️ Keahlian

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